Nonaria
Shipping
SHIPPING AND DELIVERY
Taken from our Terms & Conditions (sections 20 to 22).
20. SHIPPING AND DELIVERY
Delivery options available for your order will be displayed through nonaria.my where applicable.
Information may include:
Delivery method;
Delivery charge;
Delivery region; and
Estimated delivery period.
Delivery times provided on the website are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances such as:
Courier delays;
Public holidays;
Peak shopping periods;
Weather conditions;
Flooding;
Transportation disruptions;
Operational disruptions;
Incorrect delivery information; or
Circumstances outside our reasonable control.
Specific delivery rules may be set out separately in our Shipping & Delivery Policy.
21. DELIVERY INFORMATION PROVIDED BY THE CUSTOMER
You are responsible for providing complete and accurate delivery information.
This includes:
Recipient name;
Telephone number;
Delivery address;
Postcode;
State; and
Any relevant delivery instructions.
We may not be able to amend delivery information once an order has entered fulfilment or has been handed to a delivery provider.
Additional delivery charges may arise where a parcel must be sent again because of circumstances including:
Incorrect address;
Incomplete address;
Recipient unavailable;
Failure to collect the parcel; or
Refusal of delivery.
Where applicable, such charges will be communicated to you.
22. DELIVERY DELAYS
We will make reasonable efforts to fulfil orders within the estimated delivery period.
However, estimated delivery dates are not guaranteed unless expressly stated otherwise.
A delay caused by a courier or circumstance outside our reasonable control does not automatically mean that an order has been lost.
Where an unusual delivery delay occurs, we may work with the relevant delivery provider to investigate the shipment.
